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Before reaching out to us, please have a quick read through our FAQ's here where it's likely you will find the answer to your question:

How much is shipping to my location?  You can obtain an instant shipping quote by adding the items you're interested in to your shopping cart without ever having to commit to a purchase. Simply add items to your cart, click on the cart icon at the top of the page, enter your address details and a quote will be displayed. You can add or delete items to your cart and see how that effects your shipping quote.

Do you ship to my country?  We ship to the following countries: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Finland, France, Greece, Hungary, Italy, Latvia, Luxembourg, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, and the United Kingdom. For shipping to other countries, you can order from our US store, or Australian store.

When will you ship my order? Orders are shipped within 1 business day.

How long does shipping take to my country? Approximately 24 to 48 hours to the UK, approximately 48 to 96 hours to the rest of Europe. Transit time to Canada is approximately 48 to 72 hours.

Will this item fit my model bike? Generally speaking our parts are designed for universal fitment, meaning they can be fitted to anything. Some parts may be easier to fit to some model bikes than others.

Is the item I want in stock?  Unless an item is marked as "Sold Out" or is a special order item (indicated by an estimated shipping time being noted at the end of the item description), then the item is in stock ready for shipment.

Has my order shipped yet?  We will email you a few hours after your order has shipped. This email will include a tracking number. If you haven't received a shipping confirmation email from us, then your order has not shipped yet.

If your question hasn't been answered, feel free to contact us by filling out our contact form here.